Quotely (quotely.ie) is a quote management and follow-up platform for Irish contractors and service businesses. For the purposes of the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018, Quotely is the data controller of the personal data described in this policy.
Contact us at: hello@quotely.ie
When you create an account we collect your email address, business name, and optionally your full name. This is necessary to provide the service (GDPR Art. 6(1)(b) — performance of a contract).
When you create quotes or invoices you may enter your customers' names and email addresses. This data is stored on your behalf so you can send quotes and invoices and manage follow-ups. You are responsible for ensuring you have a lawful basis to share your customers' data with us. Our legal basis for processing it is to fulfil our contract with you (Art. 6(1)(b)).
We maintain an audit log of key actions (quotes created, invoices sent, etc.) to support account security and troubleshooting. Audit logs are retained for up to 2 years and do not contain personal data beyond user and business identifiers.
Our servers may record standard web server logs (IP address, browser type, pages visited) for security monitoring. These logs are not linked to your account and are retained for a short period only.
Quotely uses strictly necessary session cookies only. These cookies are required to keep you signed in and cannot be disabled without preventing the service from working. We do not use any advertising, tracking, or analytics cookies. No third-party cookies are set by Quotely.
The session cookie is set by Supabase (our authentication provider) and is scoped to quotely.ie. It expires when you sign out or after a period of inactivity.
We use the following sub-processors to deliver the service:
We do not sell, rent, or share your personal data with any third party for marketing purposes.
Some sub-processors (Vercel edge network) are based in or may process data in the United States. Where personal data is transferred outside the EEA, we rely on the European Commission's Standard Contractual Clauses (SCCs) under GDPR Article 46(2)(c), or on an applicable adequacy decision, to ensure an equivalent level of data protection. You may request a copy of the relevant SCCs by emailing hello@quotely.ie.
| Data type | Retention |
|---|---|
| Account & business data | Until you delete your account |
| Quotes, invoices, customer records | Until you delete your account |
| Audit logs | 2 years |
| Follow-up task records (completed) | 2 years |
As a data subject in the EEA you have the following rights:
To exercise any of these rights, email us at hello@quotely.ie. We will respond within 30 days.
You also have the right to lodge a complaint with the Data Protection Commission (Ireland).
We use industry-standard security measures including encryption in transit (TLS), database-level row security policies (RLS), nonce-based Content Security Policy, and role-based access controls. We conduct periodic security reviews and apply security patches promptly.
In the event of a personal data breach, we will notify the Data Protection Commission within 72 hours of becoming aware of the breach, as required by GDPR Article 33. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay (GDPR Article 34).
If you are a business using Quotely to process your own customers' personal data, a Data Processing Agreement (DPA) is available under GDPR Article 28. You can request a signed copy by emailing hello@quotely.ie. We aim to respond within 5 business days.
Our DPA covers the scope and purpose of processing, your instructions to us as processor, our obligations regarding security, sub-processors, and data subject rights assistance.
We may update this policy from time to time. We will notify you of material changes by email or via a notice in the application. The date at the top of this page indicates when the policy was last revised.
For any privacy-related questions or requests, please contact us at: hello@quotely.ie